Dashboard Reviews Settings Theme setup Tools

Embedded admin

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Recent reviews

Storefront Styling

Design the review experience without hunting through one long form.

Settings are grouped by task, color changes preview instantly, and quick replies are managed in one place.

Live preview Accordion layout Sticky save bar
General Behavior Storefront behavior
Core feed behavior, visibility, and layout defaults.

Control how the review feed behaves before fine-tuning the visual system.

Reply Templates Merchant Quick Reply Templates
Keep defaults, add custom replies, and manage them with less friction.

Manage the replies shown in review moderation. Use {Customer} to substitute the reviewer’s name automatically.

Saved templates

0 templates available

Create a quick reply

Draft it as it will appear to a merchant while staying readable at a glance.

{Customer}
Reply preview
Thank you so much for the kind words, Priya. We are thrilled you love it.
Theme & Branding Colors
Visual tokens for the feed, modal, badges, and inputs.

These color tokens drive the feed, inline ratings, modal, and collection badges. Advanced color fields accept values like #241732 or rgba(...).

🎨 Brand & Text Core identity colors
▪ Borders Dividers, outlines, and active states
◻ Surfaces & Backgrounds Cards, fields, and controls
Feedback & Overlays Errors, messages, and modal backdrop
Typography Fonts and scale
Typography controls with inline guidance for CSS-based values.

Font fields accept CSS font stacks. Size fields accept values like 18px, 1.1rem, or clamp(...).

🔤 Font Families Storefront typography stacks
📐 Font Sizes Scales and headings
Layout & Spacing Spacing and shape
Sizing, rhythm, radii, and the overall density of the component.

These values control the storefront widget proportions. Use CSS lengths such as 24px or 1.5rem.

↕ Spacing & Widths Margins, paddings, and sidebars
◯ Border Radii Rounded corners
Review moderation still works the same way: new submissions stay hidden until you approve them from the Reviews tab. Theme changes apply to the summary block, review feed, modal, inline ratings, and listing badges.

Theme placement

The blocks ship with Shangri styling built in. Add the summary block and full-width review feed on product templates, then enable the app embed for collection grids and product cards.

Use the feed block in `Product reviews` mode on PDP, or switch it to `Store reviews` mode when placing it on the homepage. The app embed decorates product cards automatically by parsing product links.

Request a verified review

Create a review link for a recent purchaser. When the customer opens the product page with that link, the review dialog opens automatically.

Search for a customer, then choose one of their last 10 purchased products to auto-fill the review request form.

Add manual review

Create a manual review. Toggle below to write either a general brand/store review or a verified product-specific review.

Optionally link this review to one of the customer’s past 2 years of orders. Only linked orders receive the verified badge.

Import reviews from CSV

Upload a CSV export to bring reviews into Shangri Reviews. Rows with both product ID and product handle become product reviews. Rows without them become store reviews.

CSV Format Guidelines

Upload a CSV file with the following column headers. Columns are case-insensitive.

Column Description Requirement
body The main text content of the review. Required
product_id / product_handle Shopify Product ID or handle. If both are empty, imports as a store review. Required for product reviews
rating Number between 1.0 and 5.0. Defaults to 5.0 if empty. Optional
reviewer_name / reviewer_email The author's name and email address. Optional
review_date Date the review was created in ISO 8601 format (e.g. 2026-06-18). Optional
picture_urls Pipe-separated image URLs (e.g. url1|url2). Optional

Product rating metafields

Use product metafields for card ratings so listing pages don’t need runtime review fetches. Rebuild after initial rollout or bulk imports.